Editorial finance composition, institutional but warm, architectural light
JPMorgan Chase logo
CS · 13

JPMorgan Chase × AYMI

+280%
Hero stat

Digital applications across the engagement — inside the regulatory and brand parameters of a global bank.

Performance marketing for a regulated giant — measured to the application, optimized inside compliance.

CAC
-52%
Marketing ROI
3.2×
Application completion rate
+68%
Cross-product attach
+42%
01Challenge

The brief beneath the brief.

Regulated financial services live with two constraints performance marketing typically wants no part of — strict compliance copy and high brand sensitivity. Most digital acquisition programs inside large banks underperform because the system is designed around the brand and compliance teams, not with them.

JPMorgan Chase wanted to test whether disciplined performance marketing — clean attribution, cohort optimization, modern creative systems — could lift conversion inside the bank's regulatory and brand parameters.

02Approach

The Method, applied.

Five movements: Discovery, Strategy, Creative, Launch, Optimize. Each one feeds the next; the loop closes on Optimize and starts again on Discovery.

  1. Step 01Discovery

    Joint diagnostic with compliance, brand, and product. Mapped every regulatory constraint as a design parameter, not a blocker.

  2. Step 02Strategy

    Attribution rebuilt around application completion (not click). Cross-product attach modeled as a lifetime-value lift, not an incremental add.

  3. Step 03Creative

    Modular creative system pre-approved by compliance — variant components, locked structure. Brand register held; iteration velocity unlocked.

  4. Step 04Launch

    Coordinated rollout across paid social, paid search, and conditional display. Real-time compliance review tooling shortened approval cycles.

  5. Step 05Optimize

    Weekly cohort reviews against application completion and cross-product attach. Spend concentrated on cohorts showing both signals.

03Outcome

What the numbers carried.

Digital applications lifted 280% over the engagement with CAC down 52%, validating that disciplined performance work runs inside regulated guardrails when the system is designed around — not against — them. Marketing ROI hit 3.2×; application completion rate climbed 68%; cross-product attach lifted 42%.

The structural lift: compliance moved from blocker to partner once the creative system was built with them, not around them.

Services rendered

Related work

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The Method

The work above ran on the same five movements as every AYMI engagement.

Read The Method
Industry context

Compliance-bound creative isn't slower. It's a different shape. Test the disclosure, not the hook.

From the Financial Services hub